Return Policy

Coastal Beach Culture does not offer Returns or Refunds due to change of mind – so please choose carefully.

We will happily exchange if the product is faulty. If we cannot exchange, for example the product has sold out we will offer a different colour or refund. Please contact us at coastalbeachculture@gmail.com with your return request.

Please note that all returns should have been notified to us by email first within 7 days of receiving the product.   We requrie items returned to us within 7 days from date of purchase (unless otherwise agreed via email).  If we have not been notified within the 7 days we will no longer be able to exchange or refund items.

The product must be in NEW condition – Not Used and must Not have been modified in anyway.

Coastal Beach Culture reserves the right to access the product and determine faulty or miss use.

It must be returned with the original packaging and all tags attached.

Please note that Coastal Beach Culture does NOT cover Return Shipping. We are not responsible for any product loss during return shipping. We do recommend you use track and trace shipping.

We do not carry spare parts and are unable to repair Cabanas if they incur damage.